Privacy Policy
Company: ThinkTapFlow
Service: AI-Powered Content Generation Platform
Effective Date: June 2025
Last Updated: June 2025
1. Introduction
This Privacy Policy describes how ThinkTapFlow ("we," "our," or "us") collects, uses, and protects your information when you use our automated content generation SaaS application.
By using ThinkTapFlow, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Account Information
- Email address - Required for account creation and login
- Password - Encrypted and stored securely
- Name and profile information - Optional display name and profile details
- Company information - Optional business details for billing
2.2 Content Generation Data
- Input prompts and parameters - What you ask our AI to generate
- Generated content - The AI-created text, posts, and materials
- Template selections - Which content templates you use
- Generation history - Record of your content creation activity
2.3 Usage Analytics
- Platform usage metrics - Features used, time spent, frequency of use
- Generation statistics - Number of posts created, templates used
- Performance data - Response times, error rates, system performance
- Device information - Browser type, operating system, IP address
3. How We Use Your Information
3.1 Service Provision
- Process your content generation requests
- Maintain your account and user preferences
- Provide customer support and technical assistance
- Monitor and improve AI model performance
3.2 Platform Improvement
- Analyze usage patterns to enhance features
- Train and improve our AI content generation models
- Develop new templates and content types
- Optimize platform performance and reliability
4. AI Model Training and Content Usage
4.1 Content Processing
- Your input prompts may be processed to improve AI responses
- Generated content is temporarily stored during processing
- We do not use your personal content to train public AI models
- Content is processed in secure, encrypted environments
5. Data Storage and Security
5.1 Security Measures
- End-to-End Encryption: All data is encrypted in transit using TLS 1.3 and stored securely with AES-256 encryption.
- Access Management: We implement role-based access controls and multi-factor authentication to ensure only authorized users can access sensitive data.
- Ongoing Security Audits: Regular vulnerability assessments and penetration testing are conducted to identify and fix potential threats.
- Secure Cloud Infrastructure: Hosted on trusted cloud providers with compliance to industry standards such as ISO 27001 and SOC 2.
5.3 Data Retention
- Account data: Retained while your account is active
- Generated content: Stored according to your plan's limits
- Usage analytics: Aggregated data retained for 2 years
- Deleted data: Permanently removed within 30 days of deletion request
6. Third-Party Services
6.1 Payment Processing
Paddle: Handles all payment processing and billing. Data shared includes billing information and subscription details for payment processing, tax compliance, and fraud prevention.
6.2 AI and Infrastructure Services
- OpenAI/Anthropic: AI model access for content generation
- Supabase: Database and authentication services
- Vercel: Hosting and content delivery
7. Your Privacy Rights
7.1 Access and Control
- Account dashboard: View and manage your personal information
- Data export: Download your generated content and account data
- Content deletion: Delete specific generated content or entire history
- Account closure: Delete your account and associated data
7.3 Legal Rights (where applicable)
- Data portability: Receive your data in machine-readable format
- Correction: Update inaccurate personal information
- Deletion: Request removal of your personal data
- Restriction: Limit how we process your information
10. Children's Privacy
- ThinkTapFlow is not intended for users under 18 years of age
- We do not knowingly collect information from children under 18
- If we discover we have collected information from a child, we will delete it immediately
- Parents who believe their child has provided information should contact us
12. Contact Information
Privacy Questions: info@thinktapflow.com
Data Protection Requests: info@thinktapflow.com
General Support: info@thinktapflow.com
Last Updated: June 2025 | Document Version: 1.0